Privacy Policy

Last Updated: January 15, 2025

1. Introduction

PulseOn Volt ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website pulseon-volt.com and use our services.

2. Information We Collect

Personal Data

When you enroll in our courses or contact us, we collect:

• Name, email address, and phone number
• Date of birth and identification information
• Payment information (processed securely)
• Educational background and IT experience level
• Course enrollment and progress records

Usage Data

We automatically collect information about how you interact with our website:

• IP address, browser type, and operating system
• Pages visited, time spent, and referral sources
• Learning Lab access and activity logs
• Course materials accessed and completion status

Cookies

We use cookies for authentication, preferences, and analytics. You can control cookie settings in your browser.

3. How We Use Your Information

• To provide and improve our courses and services
• To process enrollments and payments
• To send course updates and important notifications
• To offer job placement assistance and career support
• To analyze usage patterns and improve user experience
• To comply with legal and regulatory requirements

4. Data Sharing and Third Parties

We do not sell your personal data. We may share information with:

• Payment processors and financial institutions
• Cloud service providers (AWS, Azure) for course infrastructure
• Partner companies for job placement (only with your consent)
• Legal authorities when required by law

5. Data Retention

We retain personal data for the duration of your relationship with us and as required by Thai law. You can request deletion of your data subject to legal obligations.

6. Your Rights Under Thailand Law

Under the Personal Data Protection Act (PDPA), you have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Object to processing of your data
• Request restriction of data processing
• Data portability

7. Data Security

We implement robust security measures including encryption, secure servers, and access controls to protect your data. However, no online transmission is 100% secure.

8. International Data Transfers

Your data may be transferred to and processed in countries outside Thailand, including countries where our cloud infrastructure is located. We ensure appropriate safeguards are in place.

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect data from minors. If you believe we have collected information from a minor, please contact us immediately.

10. Contact for Privacy Concerns

For privacy-related questions or to exercise your rights, contact us at:

• Email: privacy@pulseon-volt.com
• Phone: +66 (2) 1999-9999
• Address: 123 Tech Hub Road, Bangkok 10500, Thailand

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of changes via email or prominent notice on our website.